Mercedes-Benz recalls 235,000 cars for SOS system failure

Mercedes-Benz announced late in May that it has recalled 234,862 cars across just about its total lineup to tackle a glitch that can render its unexpected emergency contact method inoperative, probably stranding motorists in an crisis situation. A glitch in the provided SIM card module can bring about its safety “handshake” with its wireless community to fail. 

“Should this happen,” Mercedes-Benz reported in its remember report, “the communication module would not be in a position to set up a link with a cellular cellular phone community. In this case, the manual as nicely as the computerized eCall perform would not be obtainable. For that reason, the situation might preclude or hold off the arrival of unexpected emergency responders. This may possibly boost the penalties of an injuries pursuing an crisis event.”

The campaign includes sure cars and trucks from the 2017-2022 model several years in the CLA-Course, GLA-Course, GLE-Course, GLS-Course, SLC-Course, A-Class, AMG GT-Course, C-Class, E-Course, S-Course, SL-Course, GLC-Class, CLS-Course, GLB-Course, and G-Course — very significantly everything with a Mercedes badge. Mercedes says there will be no warning offered if the process malfunctions, but the good thing is these connected automobiles are also able of obtaining in excess of-the-air (OTA) updates, which is the avenue by which Mercedes can deploy an update to deal with the dilemma. 

Those who are not equipped to obtain OTA updates for what ever purpose can have an update carried out at their dealers, cost-free of charge. Mercedes will notify house owners of afflicted vehicles by July 19. 

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